Please note that your credit card may be pre-authorized to verify funds are available. A pre-authorization is a temporary hold to verify that funds are available when you make a payment. If your transaction is unsuccessful for any reason, your credit card may be authorized, but that does not mean that it has been charged. It is not necessary to contact customer service to remove a pre-authorization, if you need assistance removing a pre-authorization from your credit card transaction history, please contact your bank or financial institution.

Check your spam folder in the event your confirmation email was sent there. For security reasons, we do not resend confirmation emails or reset accounts, nor will you be able to re-register using the same email address. Unconfirmed registrations will be purged from our systems every three days, at which time you can re-register using the same email address.

To log into the system, you must first create an account.

A Quick Pay code is not required to look up your agreement. Simply enter in your information and all your active agreements will be displayed.

Please contact customer support.

Try looking up your agreement and if not successful, please contact customer support.

We don’t currently offer the ability to set up recurring billing but we expect to offer that soon.

Not every store and agreement has the capablity to make online payments.

We don’t currently offer the ability to get balance or payout information on your agreement using the online system. Please contact your store directly and they would be happy to provide more information.

Yes, enter the payment amounts for each of your agreements. You will see one charge on your credit card\bank statement for the total amount charged.

If you are wondering how to review and/or edit your profile, simply click on the Login icon. This action will take you to a login section where you will need to input your email and password in the fields provided. Once in your profile, you can choose to add or edit save payment information and update your password.

To change your password click on the “Login” icon at the top of any page. Once logged in, select the My Profile option of the navigation menu, then update your password.

To cancel a payment, you will have to contact your store.

To view your online payment history, click the Login icon from the navigation menu. Enter your email address and password. Once logged in, select the Payment History option from the main menu. All online payments made with your online account will be displayed. To view the details of each payment, click on the row of the payment you are interested in viewing, and each agreement and payment amount will be displayed.

Payments received on a weekday by 6 p.m. EST will post the same day.