Help :: Aarons

What do I do if there is a problem posting a payment?

Please note that your credit card may be pre-authorized to verify funds are available. A pre-authorization is a temporary hold to verify that funds are available when you make a payment. If your transaction is unsuccessful for any reason, your credit card may be authorized, but that does not mean that it has been charged. It is not necessary to contact customer service to remove a pre-authorization, if you need assistance removing a pre-authorization from your credit card transaction history, please contact your bank or financial institution.

I signed up but never received my confirmation email. What do I do?

How do I log in?

How do I look up my QuickPay code?

My account is locked out. What do i do?

What if my Quick Pay Code does not work?

Can I sign up for recurring billing?

My agreement is active but I can't pay online.

How much do I owe?

Who is a Lucky Dog?

Can I pay on more then one agreement at once?

How can I review my profile?

How do I change my password?

How do I cancel a payment?

How can I view my online payment history?

When will my payment post to my agreement?

We Help You Own It · No Credit Needed*

We Help You Own It · No Credit Needed*

Browse
Our Circular

*From September 1 - September 30, 2016, when you finalize a new lease/rental purchase agreement of select Big Score merchandise only on Aarons.com, pay just $10 at signing. Remainder of normal monthly payments will begin on date and in amount stated in the agreement. Offer does not reduce the cost of lease services. "Gets You Started" offer only applies to agreements that are completed online and does not apply to online quotes. Leasing online is not available in all areas or in Canada. Or come in to a participating store and play the Big Score Savings Event game. Get up to $25, $50, $75, or $100 off your first month's payment on a new lease/rental purchase agreement with payment option of 12 months or longer. Limit one game play and one discount per customer. Cannot be combined with other offers. Discount will not be applied to payout using Same as Cash option. See store manager for details or call 1-888-333-3785 for help with online leasing.

The transaction advertised is for a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease where applicable. Ownership of leased/rental purchase merchandise not acquired until all required payments are made or early purchase option is exercised. Ownership is optional. Not all services and benefits or merchandise available in all states/provinces. Additional delivery fee may apply to cash purchase. Set-up does not include connection of gas or water. Merchandise selection, including prices, brands, and models, may vary at some stores and online. Merchandise advertised is new, unless marked pre-leased or clearance. Enter your zip code above to see if online leasing is available in your area. Advertised savings based on total number of months to own. Advertised savings and lease rates valid only at participating stores while supplies last. Limited quantities available of some merchandise. No rainchecks on special promotional offers. MA & RI EPO = total cash price less 50% of lease portion of total initial payment and renewal payments made. In NC the final payment will be an amount greater than the normal monthly payment as stated in the lease agreement. Aaron's has no control over and cannot influence how credit bureaus treat information. Not responsible for typographical errors, or computer error, electronic or technical malfunctions or failures of any kind with the promotion. Some restrictions apply.

Î›Cellular service not included with lease of phone. Phones not compatible with all carriers. Phones and plans not available at all locations. Web based services and content require high speed internet service and separate third party subscriptions.

"No Credit Needed" does not mean or imply that no inquiry will be made of credit history or creditworthiness. It means that this is not a credit transaction. Aaron's may check credit history and creditworthiness, but no established credit history is necessary. Aaron's minimum lease requirements include, but are not limited to, a verified source of income, residence, and 3 references. Leasing online requires additional information.

++120 days same as cash - For new lease agreements with a lease rate longer than 6 months, if you pay off your merchandise within 120 days you will pay the cash price, plus tax and applicable fees (if any). Does not apply in California.

++California Residents Only - 90 days same as cash, if you pay off your merchandise within 90 days you will pay the cash price, plus tax and applicable fees (if any).

â€ LOW PRICE GUARANTEE applies in-store only to identical merchandise (for example, brand, make, model, warranty, features, and accessories) from Local competitor in stock and available today comparing Aaron's total cost of lease ownership to Local competitor's advertised total cost of lease ownership valid on day you lease from Aaron's. Claims for $100 cash must be made on day of lease and requires a copy of offering Local competitor's advertisement or price ticket for such identical merchandise. Low Price Guarantee does not apply to website prices, limited quantity sales, pricing errors, mail-in offers or rebates, competitors' service prices, clearance, or out-of-stock and open box items. "Local competitor" means specialty lease to own stores within a 25 mile radius of Aaron's store requested to price match. See store for additional details.