What do I do if there is a problem posting a payment?
Please note that your credit card may be pre-authorized to verify funds are available. A pre-authorization is a temporary hold to verify that funds are available when you make a payment. If your transaction is unsuccessful for any reason, your credit card may be authorized, but that does not mean that it has been charged. It is not necessary to contact customer service to remove a pre-authorization, if you need assistance removing a pre-authorization from your credit card transaction history, please contact your bank or financial institution.
I signed up but never received my confirmation email. What do I do?
How do I log in?
How do I look up my QuickPay code?
My account is locked out. What do i do?
What if my Quick Pay Code does not work?
Can I sign up for recurring billing?
My agreement is active but I can't pay online.
How much do I owe?
Who is a Lucky Dog?
Can I pay on more then one agreement at once?
How can I review my profile?
How do I change my password?
How do I cancel a payment?
How can I view my online payment history?
When will my payment post to my agreement?